Team located my new van in Gulfport, MS and had it driven to Baton Rouge that afternoon. We picked it up the following day. Can't ask for better service!!
A. Storey 9/09, Baton Rouge, Louisiana
Everyone was very courteous and helpful. Vehicle was given to me in excellent condition. I will definitely always own a Toyota.
M. Toups 9/09, Denham Springs, Louisiana
Sales manager and salesman were willing to negotiate a selling price that met my needs. Terrell Boudreaux and Brian Stansberry were both very professional and helpful.
D. Jacket 9/09, Denham Springs, Louisiana
Service dept took care of vehicle in timely manner and kept me informed on status
A. Prabhakaran 9/09, Denham Springs, Louisiana
I expressed my need for a new vehicle for my daughter and only had a certain amount of money to spend. Steve worked feverishly to find one to suit my child and my wallet! I was impressed with his efforts after spending the day at many other dealerships!
K. Gary 9/09 Baton Rouge, Louisiana
Joe was an excellent salesman and made this a great experience. Although I came in with a completely different car in mind that was not in stock, he was able to show me different options and resulted in me purchasing an even better and newer vehicle at a better price than I expected! I could not be happier. This has been my BEST experience buying a vehicle and it was mostly due to having such a knowledgeable, sincere, honest and professional salesperson!
N. MILLENDER 9/09 Baton Rouge, Louisiana
Jordan Adams was so knowledgeable about the vehicles I looked at prior to making my choice and could answer every question I asked him (which I've never had happen before with any dealership). He was totally professional and has an outstanding personality. Ms. Rojas was excellent and extremely knowledgeable of her job and how to best help us with our purchase. Great personalities!!!
L. Wallace 9/09, Torbert, Louisiana
Met all my expectations. My salesperson gave advice--- helped figure monthly cost and was most knowledgeable about the Camry she sold us.
S. TESSIER 8/09, Baton Rouge, Louisiana
This was the third new vehicle purchase I have been involved in over the past year. I do not find anything wrong in a Dealer trying to make a few extra bucks by offering additional dealer services or ad-ons. The thing I have a problem with is Dealers taking advantage of uninformed customers by making them feel they do not have the option to decline the offer. One Dealer tried to have my wife sign a form for additional services (i.e. window vin etching, nitrogen in tires, full tank of gas, cost of detailing vehicle, etc.) totaling $700 dollars after we had negotiated the price of the vehicle. Luckily I was able stop her before she signed. Most of these things are a part of the cost of doing business and should not be added to the negotiated price after the fact. Another dealer's financing manager added $300 to the purchase agreement and did not inform us of his action until we question it. It was added in between the other charges such as TT,L. It was for VIN etching. We were told that if we did not accept the charge, they would have to increase the negotiated price. Actually in this case, the price was not negotiated. It was discounted and clearly marked on the vehicle's windshield. It was their advertised price for the vehicle! This action is very unethical in my opinion. I was expecting the same at your dealership and was totally surprised when it did not happen. I was offered additional services by the salesman but at no time did I feel like I was being forced to accept or deceived in any way. From the moment I walked into your showroom and greeted by your receptionist I felt welcomed. Everyone I dealt with was courteous and professional. The entire experience was pleasant. I would definitely purchase another vehicle from Team Toyota. I live near Lafayette and only wish you were a bit closer. I am glad to see that there still are some honest car dealers around. Keep up the good work.
R. Boriel 8/09 Lafayette, Louisiana
Buying this car was enjoyable. The salesman could not have been better.
S. WEILBACHER 8/09, Baton Rouge, Louisiana
Communication is important to me and from the time of my internet request to the purchase, Vance was in communication with me. He took the time to answer all my questions, was patient and worked with me from where I was and did not push anything on me that I did not want. I feel very comfortable talking to anyone at Team Toyota now, because no one pressured me into anything and I was treated with respect and encouraged to ask questions. It was a very pleasant experience.
L. FRANCIS 8/09, Baton Rouge, Louisiana
The salesman was friendly and knowledgeable. Even though he was busy, he made point to take the time to ask about and listen to what we wanted in a vehicle, and to show us those vehicles. He thoroughly went over details about the car we purchased, and showed us around the dealership, including the service department.
J. Hamilton, 8/09, Baton Rouge, Louisiana
Mr. Ricky Terrese was awesome, He took care of our every need, He is TOP NOTCH! He went the extra mile for us! Thank You MR Ricky!
D.Partin 8/09, Denham Springs, Louisiana
I was very amazed at how comfortable my salesmen made me feel. I was totally at ease, not the least bit nervous. This was a great experience.
T. Moore 8/09, New Roads, Louisiana
I felt like a member of your family.
P. Elliott 8/09, Magnolia, Mississippi
We bought a 2005 Sequoia from Team and were pleased with our experience and this is what prompted us to return. Keep up the good work.
M. Furnish 8/09, Baton Rouge, Louisiana
My Sales person, Steven Lobue impressed me in every aspect of my purchase with his efforts to locate my vehicle, knowledge, maintaining contact, patience, much time spent with me. The entire team was great to me.
V. Musso 8/09, Baton Rouge, Louisiana
Everyone worked very hard to find a vehicle that fit our needs. Cecil Overstreet was especially helpful and is responsible for making us TEAM customers for life.
J. Sewell 8/09, Baton Rouge, Louisiana
Camey Daniels was by far the best salesperson I have ever encountered. She has knowledge of every aspect of your company from product to finance. I will be back in the future. Your name stands for itself "TEAM"!!! GREAT JOB.
K. Thibodeaux 8/09, Opelousas, Louisiana
The staff that assisted me (Vance, Bryan, and Duke) was absolutely fabulous. They made me feel like they wanted me to have the car more than I did. They were all very profession and made sure I received their personal attention throughout the whole buying experience.
M. McClanahan 8/09, Baton Rouge, Louisiana
My salesman was fantastic! He went above and beyond. I felt like someone was really taking care of me and looking after me.
N. Church 7/09, Baton Rouge, Louisiana
Jordan was wonderful...He was our salesman... He treated us with great respect and has a wonderful personality...The finance manager, I cant remember her name, she was super nice!!!!
D. Wiele 7/09, Jackson, Louisiana
Having done business with you on three previous occasions, I didn't think it was possible for you to provide better customer service. However, I was pleasantly surprised; the service was beyond expectations. THANKS!!!
E. Eaglin 7/09, Opelousas, Louisiana
The presentation of the car Ken St. Cyr gave was the best. He did not just sale me a car; he sold me the Toyota brand. I never thought I would drive a Toyota, but now I am hooked thanks to Ken! Not only did Ken exceed my expectations, so did Karl, Gary, and I forgot the names of the other two. I love my car and could not be more excited! I am now hooked to Team Toyota in Baton Rouge!
E. Matthews 7/09, Zachary, Louisiana
Our salesman was a friend, very professional and met all our needs and concerns. I had never experience of such a great team. Someone was with me through the entire time.
J. Martin 7/09, Gonzales, Louisiana
If you haven't been to our site lately, take another look.
http://www.team-toyota.com 24/7
